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FREQUENTLY ASKED QUESTIONS

Answers to some common queries

Transportation

All the important details regarding how to get to your pick-up point and how to make amendments to your booking.

Preparation

Now that you are all booked, here are some questions that come up often regarding how the tours go.

What to Bring

Depending on the tour you choose to join, you might need to wear a particular outfit. Here is all the information you need.

Transportation

We have several pick-up points available for each of our tours. You will find the information regarding your pickup point on your e-ticket. 

The pickup points are always nearby an underground station to help you reach them easily.  

Our pickup point are always close by an underground station to make it easy for you to find the coach. You are able to get to the pickup point with a taxi but note that traffic in London is very heavy and can make you late for a tour. 

We always recommend being a few minutes early to the pickup point to make sure you are on time. 

Our coaches are white with a green lettering of Anderson Travel on each side of the coach (like the picture we have on the homepage!)

Tours will end in Central London, the tour manager and driver will give you the information on the day.  We cannot guarantee the locations in advance as it depends on a number of factors including traffic in Central London. 

Trip Preparation

We would recommend booking your tour a few weeks in advance. However, we know how important it is to be able to be spontaneous, so you can book your tour up to 2 hours before it departs. 

We would always recommend to bring comfortable footwear. 

For the tours going to Stonehenge or the White Cliffs, please note that the path may be muddy from rain. 

In summer, we always recommend to wear sunscreen and a hat to protect from the sun.

It is recommended to check you have all the information needed before taking the tour. Make sure you know where the pickup point is and at what time you need to be there. 

Please note that for international trips. you will need to make sure you are carrying the proper documentation for the trip (usually your passport is enough). 

In case of extreme weather,  some tours may be canceled. 

No. We do not require you to print your e-ticket. We simply need you to have the e-ticket on your smartphone.

What to Bring

We would always recommend to bring comfortable footwear. 

For the tours going to Stonehenge or the White Cliffs, please note that the path may be muddy from rain. 

In summer, we always recommend to wear sunscreen and a hat to protect from the sun.

Meals are usually not included with your tour, to the exception of breakfast on multi-days tours. 

You will always have time to enjoy lunch at a location where you’ll find different options for lunch. You are also welcome to take your own.

An Important Note About Photography

We are always happy for you to take as many pictures as you wish of the incredible sites we will be visiting. However, please remember that in certain monuments, taking pictures with a flsh is forbidden. Look out for signs indicating it is ok to take pictures. Our Tour Managers will let you know if a site forbids the use of cameras. You are also welcome to publish your pictures on your social networks. Don't hesitate to tag us @andersontoursuk or use the hashtag #andersontours when sharing your photos,

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