Answers to some common queries


All the important details regarding how to get to your pick-up point and how to make amendments to your booking.


Now that you are all booked, here are some questions that come up often regarding how the tours go.

What to Bring

Depending on the tour you choose to join, you might need to wear a particular outfit. Here is all the information you need.


Our pick-up points are all located in central London. Most tours have 1 or more of the following pick-up point options: London Bridge, Kings Cross, Victoria, South Kensington, Earls Court. You choose your preferred pick-up point at the time of booking, and will then find the full address on your e-ticket. The pick-up points are all bus stops close to underground stations, other than our Harry Potter walking tour which meets at Leicester Square.

Our pick-up points are always located very close to underground stations to make it easy for you to reach. We strongly suggest taking public transport – ideally overground or underground trains. Kindly note that the traffic in London can be very heavy at times, so travelling by taxi often takes longer. Public transport is also the more sustainable option.

We always recommend arriving around 10 minutes early to the pick-up point to ensure a prompt departure at the time given on your e-ticket.

Most of our minibuses and coaches are white with ‘Anderson Travel’ in green on the sides. We also have a few coaches that are dark grey, but also say ‘Anderson Travel’ on on the sides. 

Tours will end in central London, the tour guide or driver-guide will advise you of the drop-off options on the day and assist you with planning your route home if needed. The drop-off points are usually Earls Court and/or London Bridge, plus more if there is time and demand for other drop-offs.

You are welcome to change your pick-up point 48hrs or more before the tour by emailing info@andersontours.co.uk to request the change. We will send you a new e-ticket with the new pick-up point info on it. If you do not receive confirmation of the pick-up point change then please go to your original pick-up point, as we only go to pick-ups that have been requested in advance.

Trip Preparation

We would recommend booking your tour a few weeks in advance, as this helps you to secure seats and us to plan ahead. However, as long as there are still seats available, you can book your tour on our website up to 2hrs before it begins.

We would always recommend wearing comfortable clothes and shoes, as most of our tours involve at least soome walking.

For the tours going to Stonehenge or the White Cliffs, please note that the path may be muddy from rain. 

In summer, we always recommend to wear sunscreen and a hat to protect from the sun.

It is recommended to check you have all the information needed before taking the tour. Make sure you know where the pickup point is and at what time you need to be there. 

Please note that for international trips. you will need to make sure you are carrying the proper documentation for the trip (usually your passport is enough). 

In case of extreme weather,  some tours may be canceled. 

No. We do not require you to print your e-ticket. We simply need you to have the e-ticket on your smartphone.

What to Bring

We would always recommend to bring comfortable footwear. 

For the tours going to Stonehenge or the White Cliffs, please note that the path may be muddy from rain. 

In summer, we always recommend to wear sunscreen and a hat to protect from the sun.

Meals are usually not included with your tour, to the exception of breakfast on multi-days tours. 

You will always have time to enjoy lunch at a location where you’ll find different options for lunch. You are also welcome to take your own.

An Important Note About Photography

We are always happy for you to take as many pictures as you wish of the incredible sites we will be visiting. However, please remember that in certain monuments, taking pictures with a flsh is forbidden. Look out for signs indicating it is ok to take pictures. Our Tour Managers will let you know if a site forbids the use of cameras. You are also welcome to publish your pictures on your social networks. Don't hesitate to tag us @andersontoursuk or use the hashtag #andersontours when sharing your photos,

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